FREQUENTLY ASKED QUESTIONS:
| How is Phenom different from other local programs? | |||||||||
| At Phenom, not only does our qualified staff have decades of experience in teaching children | |||||||||
| ages 2-18, but EVERY student at Phenom Gymnastics is important and special to us. | |||||||||
| We are committed to helping every student achieve his/her personal goals and help him/her | |||||||||
| to be their very best in a caring, supportive and positive environment. | |||||||||
| How do you stand by your claim that "Phenom is the Best"? | |||||||||
| *We are confident that we offer the highest quality gymnastics and tumbling instruction in the | |||||||||
| Chicago land area. If, during your first term at Phenom, you are not satisfied for any reason, we | |||||||||
| will cheerfully refund 100% of your tuition for the entire first term. | |||||||||
| Why are your classes divided by ages? | |||||||||
| Years of study and research has shown that children develop differently, but there are certain | |||||||||
| milestones that are specific to each year of growth and development. Phenom Gymnastics prides | |||||||||
| itself on providing a developmentally specific program based on the ages of our participants. | |||||||||
| Attempts to "fast track" preschoolers have negative implications to your child, the other | |||||||||
| members of the class and the instructors. Our goal is to provide an environment that is fun, | |||||||||
| supportive, and most importantly, encourages a love of learning. | |||||||||
| What should my child wear? | |||||||||
| Girls should wear a leotard. Boys can wear a t-shirt and shorts. Bare feet are preferred, as | |||||||||
| socks make children's fee slippery and may hinder their ability to climb, run, and jump safely. | |||||||||
| Girls' hair should be pulled up out of her face with a hair band (rubber band). | |||||||||
| All jewelry should be taken off before class. | |||||||||
| What if I miss a class? | |||||||||
| It is always best to attend your regularly scheduled class. When you know you will be unable to | |||||||||
| attend your class, please call our office to arrange a make up in a like-kind class. | |||||||||
| Just like college, your tuition pays for a class spot, REGARDLESS OF ATTENDANCE. | |||||||||
| However, as a courtesy, Phenom Gymnastics offers make ups when doing so does not jeopardize | |||||||||
| the safety or lessen the experience of those children who have registered and paid for that class. | |||||||||
| All absences must be made up in the SAME term. In the event of an absence the last week of | |||||||||
| the Term, a make up for the next Term will be permitted upon request. | |||||||||
| HOLIDAY absences may be made-up in advance of the holiday if within the same Term. | |||||||||
| The same applies to absences due to personal schedule conflicts known in advance. | |||||||||
| Can I drop my child(ren) off for class? | |||||||||
| At Phenom Gymnastics, we make a concerted effort to prevent unauthorized persons from | |||||||||
| entering the premises. However, it is impossible to always distinguish an adult intent on | |||||||||
| abducting a child from a parent legitimately waiting for his/her child. Phenom Gymnastics | |||||||||
| in NOT equipped to supervise children before or after classes. Parents of children who are | |||||||||
| unable to safely supervise themselves are to stay ON SITE during their child's class and be at | |||||||||
| the appropriate pickup area when the class ends. | |||||||||
| Thank you for helping to facilitate the safety for all children. | |||||||||
| What is the $40 Annual Registration fee for? | |||||||||
| To encourage consistency in attendance over the year. The benefits of any educational program | |||||||||
| comes from long term involvement and our choice to charge an annual administrative fee | |||||||||
| rather than slightly increasing tuition over the year is to encourage consistency. | |||||||||
| It may help to remind readers that some industries such as martial arts and health clubs opt | |||||||||
| for yearly contracts while others such as academic schools and some dance schools opt for | |||||||||
| semester payments. Our 'soft' approach still allows in/out flexibility for those families who need | |||||||||
| it for one reason or another. | |||||||||
| Will you notify me to confirm my class choice? | |||||||||
| No. Our practice is to phone or e-mail only the few who do not receive their first class choice. | |||||||||
| To help you remember for which class you have registered, keep your yellow copy of the | |||||||||
| registration form and remember, "no news is good news." | |||||||||